Office Administration Kick Starter Course




    This is a great course bundle for anyone looking to kick start their Office Administration career or just polish up their skills. The course contains a range of soft skills designed to develop you personally such as customer service and written communication, time management, complaints handling, IT Security, Data Protection, and social media use in the workplace… plus more. It also covers a variety of core skills and software applications an Office Administrator is likely to use in their day-to-day activities, such as the Microsoft Office 2016 suite, which cover: Excel, Word, Outlook, PowerPoint, and Access.


    The course will help you prepare for the Microsoft Office Specialist Certification in all of the applications. The Microsoft Office Specialist (MOS) is a globally recognised qualification. Having a Microsoft Office Specialist certification on your CV demonstrates that you have gained the necessary expertise to competently use Microsoft applications, giving you a competitive advantage when job hunting as well as in the workplace. It will significantly increase your confidence, skills and employability. It will serve to objectively validate your IT skills and assist in your advancement in your chosen career. You can choose to become a Microsoft Office Specialist is one application, such as Word or all of them.


    Watch this video by Certiport to learn what it means to have a Microsoft Office Specialist certification for some people.


    Microsoft refers to the Office Specialist certification as the “only comprehensive, performance-based certification program approved by Microsoft to validate desktop computer skills”.


    An example of a Microsoft Office Specialist Certification

    What’s in the bundle?
    This bundle contains 5 separate Microsoft Office certification courses and 8 Office Administration skills courses, that each lead to a certificate of completion. These certificates validate your skills in each area to current and prospective employers.
    Microsoft Office 2016 courses included:
    Word 1. Microsoft Office Word 2016

     2. Microsoft Office Excel 2016

    PowerPoint 3. Microsoft Office PowerPoint 2016

    Outlook 4. Microsoft Office Outlook 2016

    Access 5. Microsoft Office Access 2016
    Click here to see what you’ll be learning in the Microsoft Office 2016 courses.
    Office Administration courses included:
    1. Customer Service
    This e-learning course is about communicating appropriately within the workplace. Although it mainly concentrates on written communication, there is additional information to enable a prospective Office Administrator to look at communication holistically.

    2. Complaints Handling
    This course will look at how to properly record complaints and compliments, what processes to follow, and how we (as a business) learn from them. An excellent course to help prepare Office Administrators deal with customers where there is customer interaction.

    3.  Written Communication
    This e-learning course is about communicating appropriately within the workplace. Although it mainly concentrates on written communication, there is additional information to enable a prospective HR person to look at communication holistically.

    4.  Time Management
    This course focuses on what makes effective time management and offers some strategies and advice to increasing efficiency in the office.

    5.  IT Security
    This course teaches best practices of IT Security in the workplace, understanding company policy when it comes to Network Eavesdropping, applying protective measures, identifying threats to employee passwords, and how to minimize cyber attacks. The course also looks at malware. Specifically what it is, why it’s a threat to IT Security, how to recognize it, and how to minimize data breaches.

    6. General Security
    This course will equip any prospective HR person with a greater understanding of security threats, as well as recognising the various types and consequences of a breach in company security.

    7.  Data Protection Act
    Through this course, you will be introduced to the Data Protection Act (DPA), the terminology used in the Act and how to apply it to your workplace. An absolute ‘must’ if you are working with sensitive data, such as employee and customer records.

    8.  Managing your Digital Footprint
    This course defines the ‘Digital Footprint’ and then goes on to list the dangers associated with Social Media use. The course also covers how to conduct an online audit and offers help in resolving any identified problems. An excellent course for Office Administrators to know how to minimize damage to their company’s reputation through personal social media use.
    How much does someone with a Microsoft Office certification earn?

      £34,500 p.a. on average*

      $41,017 p.a. on average^

    NOTE: These figures are based on national averages. Your salary can expect to go up with experience.
    *As at Jan 2017. Source:
    ^As at Jan 2017. Source:
    What are the employment benefits of getting Microsoft certified?
    I got hired1.   Five times as many high-growth/high-salary positions require experience with Office than all non-Microsoft software skills combined.

    2.   Twenty-nine percent of tomorrow’s high-growth/high-wage positions require Office or Office-related skills.

    3.   Eighty-six percent of hiring managers indicate that IT certifications are a high or medium priority during the candidate evaluation process.

    4.   Eight in ten HR execs verify certifications among job candidates.

    5.   Ninety-one percent of hiring managers consider certification as part of their hiring criteria.

    Source: Microsoft
    What career paths are available to me through this course?

    • Administrative Assistant
    • Executive Assistant
    • Administrative/Office Manager
    • Personal Assistant (P.A.)
    • Secretary/Receptionist
    • Desktop Designer
    • Data Entry Officer

    Do I have to sit all the Microsoft exams to get certified?
    No! You only need to pass one exam to get a Microsoft Office Specialist certification. You may choose to train in all the areas (Word, Excel, PowerPoint, Access, Outlook), but only get certified in Excel or Word.
    How is each course taught?

    All courses are online and self-paced, meaning you do it in your own home, in your own time, at your own pace.  Each lesson is pre-recorded allowing you to pause, fast-forward, skip sections, or go back to another lesson if you need to.  The lessons are multi-media based, which means video and audio are used to teach the lessons.  Most lessons are also interactive, prompting the learner to participate.  This might involve answering on-screen questions, participating in tasks, and using simulators as if you were using the real software program.

    Are there exams involved and how much do they cost?

    After completing each Microsoft course you have the option to become certified in each area. In order to do this, you must sit an official exam. We can provide you with complete guidance on the exam process from locating your nearest testing centre, to booking, and receiving your certification.


    We do not cover the cost of exam fees. This is something you will have to cover yourself. The exam fees are £65 per exam ($96 USD per exam). Click here to find your nearest test centre.

    How long will it take me to complete each course?

    This is a six week course, but is self-paced, meaning you can finish it a lot sooner.  Some people finish their course faster than others.  If you choose to only do one of the certification courses from this bundle, then it will take you less time than if you do two or three or all of them.  As a guide, the following courses are 12 hours each: Excel, Access, Word; and the remaining two: Outlook  and PowerPoint are 8 hours each. The enhancement skills courses range from 1-4 hours each.

    What do I need?

    All you need is an internet connection and a PC.  While most of the lessons work on MACs, we recommend you use a PC for the best performance.  Certain parts of the course may not display properly on older MACs.  Once you’ve logged into your course, you may be prompted to down certain free plugins such as Java.  Just follow the on-screen prompts.